Privacy Policy

Who we are

Telli2 is an employee conversation platform operated by Astra Flows (“we”, “us”). You can reach us at hello@telli2.com.

Information we collect

Account information: name, email address and sign-in details for people who manage an organization on Telli2.

Employee information provided by the organization: such as name, WhatsApp number, department, role and manager, used to hold conversations and group insights.

Conversation content: text replies on WhatsApp or Slack, and voice replies on WhatsApp.

Billing information: we retain payment and balance records. We do not store full card details.

Website messages: details you send us through our contact form.

How we use information

To run conversations on WhatsApp or Slack, analyse replies and produce anonymous insight reports and private manager team reports.

To operate billing, provide support, keep the service secure and improve it.

Employee privacy

Individual employee replies are stored securely but are never shown to anyone at the organization — including owners, admins and managers. They only see grouped insights.

Groups with fewer than 3 respondents are never reported separately. Manager reports only cover that manager’s own direct reports within the same organization.

Service providers

We use trusted providers for hosting, WhatsApp and Slack messaging, and AI analysis. They process data only to provide their service to us.

Data retention and deletion

We keep data while the organization uses Telli2. Organizations can ask us to delete their data by emailing hello@telli2.com.

Security

Data is encrypted in transit, access is limited by role, and every organization’s data is kept separate from others.

Your rights

Depending on where you live, you may have the right to access, correct or delete your information. Employees should contact their employer first; you can also contact us at hello@telli2.com.

Changes

We may update this policy. We will change the date above when we do.